How open play works
Open play is a session a venue opens on one of its courts. You take a single spot, show up, and play with whoever else joined.
Join a session
You need a Bisogo account to take a spot.
- Open Open play and pick a session. Each one shows the time, the venue, how many spots are left and the level, if the venue set one.
- Tap Join this session. If you are not signed in, you are taken to sign in and brought straight back.
- You are in. Your name appears in the Players list as your first name and last initial.

- A session. Tap it to open it.
- Spots left, the level if the venue set one, and any fee a head. The fee is paid at the venue.

- The session's name, time, venue and court.
- Tap Join this session. You need to be signed in.

- Confirmation that you hold a spot. Your name now shows in Players.
- Give up my spot, if your plans change.
On your phone
Most players join from a phone. It is the same three steps: pick the session, tap Join this session, and you are in.

- A session. Tap it to open it.

- Tap Join this session. You need to be signed in.

- Confirmation that you hold a spot.
When a session is full
Tap Join the waitlist. You are placed in order of when you joined.
If someone gives up their spot or the venue removes a player, the longest-waiting person moves into the open spot automatically, and we email you when it happens. The session page always shows where you stand.

- Your place in the queue. You move up when a spot opens.
- Leave the waitlist, if you no longer want a spot.
Changing your mind
Open the session and tap Give up my spot, or Leave the waitlist. Doing it early lets the next person in. You can join again later if there is room.
Paying
Booking a court is paid online, but open play is not. If the venue sets a fee a head, it is shown on the session and you pay it at the venue. Bisogo does not charge you to join.
Top players
Each session page lists the venue's top players of the last 30 days, ranked by how many sessions they actually showed up to. The venue marks who showed up, so joining alone does not count.
Only your first name and last initial are shown. To keep your name off these lists, tick Keep my name off venue leaderboards in your Account. The venue can still see its own players.
Common questions
- Do I need to bring a group?
- No. Each person joins on their own account. Friends who want to play together each join the same session.
- Who can see my details?
- Other players see only your first name and last initial. The venue sees your full name.
- What if the venue cancels?
- If the venue closes the session, or cancels or declines the booking behind it, everyone in it and on the waitlist is emailed, and it shows as closed so no one can join. Nothing is paid through Bisogo for a session, so there is nothing to refund.
- What if I can't make it?
- Give up your spot as early as you can so the next person gets it. Joining is free and any fee is paid at the venue, so nothing is owed through Bisogo.