Delete your data

1. Email hello@bisogo.ph with the subject “Delete my Bisogo data”.
2. Send it from the email address on your Bisogo account, or tell us that address, so we can be sure the request is yours. We may reply to confirm before we act.

We will complete the request within 30 days and tell you when it is done.

• Your account, sign-in details and any link to a Facebook or Google login.
• Your profile (name, email, profile picture) and your saved sessions.
• For a venue operator, your uploaded compliance documents and payout account details, once no payout or approval is pending.

Booking, payment and payout records are kept for accounting, tax and dispute purposes, and venues keep the bookings they took. After your account is deleted these are no longer connected to a login. The name and contact details a venue was given for a past booking stay with that booking record.

Deleting your Bisogo data does not remove Bisogo from your Facebook or Google account. To stop it from being connected there, remove “Bisogo Sports” from your connected apps in your Facebook or Google account settings.

See our Privacy Policy for what we collect and your other rights.